The questions we get asked most are below. If your question isn't covered, please email me at [email protected]!
The video will not play OR it keeps buffering
In the lower right hand corner of the video player you will see a gear icon. Click the gear icon and change the settings to a lower resolution.
I can't fast-forward or rewind.
Presentations are structured to mimic a live fair experience, where you watch the entire session as intended by the presenters. They guide you through the content in a logical order for optimal understanding.
If you prefer having control over the playback, our Lifetime Access option allows you to fast forward and rewind as needed.
How do I find a specific presenter, or a specific video?
Press Command+F on Mac OR CTRL+F on PC to opens a search box at the top of this page.
Enter the name of the presenter or presentation you are looking for.
Then just click on the presenter's image to access the presentation.
How do I select a presentation?
Click on a presenter's image above their name and the presentation title. The image will link you the page that hosts their video.
How do I convert to my timezone?
You have unlimited access for 24 hours starting 9am CST (USA) 4 PM CET (Europe). Use thishandy timezone converter to help convert to your time.
What if I can’t watch during the event?
No worries... you have a two options:
1) You can wait for the next Free Fair screening - I'll notify you via email in plenty of time to get organized.
2) You have the opportunity to secure lifetime access to the entire Online Horse Fair 2024 (plus an irresistible bonus bundle). Click here to learn more about it.
How long will I have access for?
With your FREE ticket, you will have unlimited access for two days on 29 and 30 July. Each day's presentations are available for 24 hours with Schedules available to find your way around easily.
With the LIFETIME Full Access Pass, you will have unlimited lifetime access to ALL the presentations (plus a Bonus Bundle).
I can't hear the presentation.
If you can't hear the video, make sure to check the volume on your device. Also, look for the volume settings in the lower right-hand corner of the video and ensure it is turned up..
Got another question?
No problem! Just send your question to [email protected] and I'll get back to you as soon as possible.
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